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les commer\u00e7ants en d\u00e9calage par rapport au comportement des clients<\/h2>\n Selon cette \u00e9tude, les \u00a0commer\u00e7ants interrog\u00e9s pensent que 14% seulement des consommateurs font une recherche sur Internet avant d\u2019acheter en commerce de proximit\u00e9<\/b>, (moins 5% par rapport \u00e0 l’ann\u00e9e derni\u00e8re) et de plus en plus convaincus que les consommateurs ne font pas de recherche avant de se d\u00e9placer dans leur commerce (51% contre 34% l\u2019an dernier). Ils continuent de penser que le relationnel et la dimension de conseil sont les deux principales raisons qui motivent l\u2019achat en magasin<\/b> (respectivement 40%, en baisse de 7 pts) Tandis que 55% des consommateurs se disent pr\u00eats \u00e0 se passer des conseils apport\u00e9s par les vendeurs sp\u00e9cialis\u00e9s des commerces de proximit\u00e9, contre 29% des commer\u00e7ants. <\/span> Autre indicateur de fond\u00a0: 68% des consommateurs sont dispos\u00e9s \u00e0 acheter sur Internet les produits de commerces de proximit\u00e9 alors que seulement 45% des commer\u00e7ants imaginent ce comportement d\u2019achat<\/b>. Pr\u00e8s de la moiti\u00e9 des commer\u00e7ants interrog\u00e9s (47%) d\u00e9clarent avoir un site Internet dont 37% pr\u00e9sents sur les r\u00e9seaux sociaux. 21% investissent dans des campagnes d\u2019emailings ou newsletters, et 21%\u00a0 dans des parutions payantes sur des annuaires en ligne. Il reste que seulement 74% des commer\u00e7ants sond\u00e9s ayant investi en communication en 2013, ont limit\u00e9 leur budget sur le web (moins de 50% de leur budget pub total)<\/p>\n <\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"
Le\u00a0 consommateur 2013 \u00e9tait multicanal et ax\u00e9 sur la recherche d\u2019informations sur les commerces, les produits et services avant d\u2019aller en magasin. Les commer\u00e7ants ne mesuraient pas encore\u00a0 les enjeux du Web-to- Store et les raisons motivant l\u2019achat en magasin. On en est-on aujourd\u2019hui fin 2014\u00a0?\u00a0 Mappy, leader de la recherche locale par la carte, […]<\/p>\n","protected":false},"author":42,"featured_media":96881,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[450],"tags":[1842],"class_list":["post-104483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-de-la-franchise","tag-politique-concept-produit","entry","has-media"],"acf":[],"yoast_head":"\n
Le web to store : une strat\u00e9gie incontournable pour les r\u00e9seaux de franchise<\/title>\n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n \n\t \n\t \n\t \n